Health Care One - Billed me annualy and monthly on a cancelled police

Not resolved

HCO or Health care one, billed me annualy and monthly on a police that I cancelled after the "30 day risk" free trial period. I thougt that everything was ok until I received my credit card bill and noticedthat HCO had charged 796.00 to my credit card plus a monthly bill of 76.00.

icalled the immediatly and told them that I had cancelled, they assured me that they would fix the problem. Well on my next bill the annual bill was still there and once again another monthly bill. This time i called my credit card company and told them, then i called HCO again and they tried totell me that they never charged me an annual fee, and that I would have to prove that they did, so I faxed my statement to them and said "what is this"? They promised to fix the problem.

Well that was January this is June after charging me one last monthly bill in March( my creidt card company refused to let the April and May go through) they still have not fixed the problem. Now when I call I mysteriously get disconnected or put on hold untill the phone disconnects.

So, my credit card company is working with me to reverse the charges, and I need to let everyone know BE AWARE of what I am going through.

Monetary Loss: $1000.

Company wrote 0 private or public responses to the review from Jun 09, 2010.

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